Auth0 Home Blog Docs not working in China


Does Auth0 guarantee the availability of their subdomains (APIs and CDNs) in China?

We recently had a major incident, when our hosted login page stopped working. The problem was in loading Auth0 lock script from It seems that in some Chinese regions, this domain is blocked.
FYI. we tested the availability using

We deployed a hotfix in the form of a proxy in our CDN (Fastly) and modified the JS scripts to be loaded from through our proxy. However, we crave for a cleaner solution (a native availability guarantee from Auth0).

How can you relate to this issue?


Hey @tomash

As it has been more than a few months since this topic was opened and there has been no reply or further information provided from the community as to the existence of the issue we would like to check if you are still facing the described challenge?

We are more than happy to assist in any way! If the issue is still out there please let us know so we can create a new thread for better visibility, otherwise we’ll close this one in week’s time.

Thank you!


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