Is Auth0 officially supported in China? If not, when will it be officially supported?
I’ve searched the Auth0 community and did not find any answers. The closest was
Auth0 accessing from China - #4 by mathiasconradt which seems to indicate potential issues with Chinese regulatory compliance, and Localization strategies (EU & China) - #4 by konrad.sopala which says there’s no timeline for Auth0’s expansion to China.
Besides, people are reporting problems with Auth0 in China:
Sorry for the delay in response. I managed to perform some research and discuss it with my colleagues. We haven’t heard of any issue authenticating users from Iran however there are some problems with handling users from China.
While attempting to set up an app that uses Auth0, we have uncovered a curious problem that Auth0 may need to report to AWS to resolve.
cdn.auth0.com resolves to an AWS 13.x.x.x IP, https://cdn.auth0.com… is accessible in China. However, when cdn.auth0.com resolves to the AWS 188.8.131.52 IP or another 99.84.206.x IP, then the cdn.auth0.com URL referenced does not work with HTTPS and the app login page does not load and does not work…from China (or parts of China). cdn.auth0.com is a…
As I understand, to operate legally in China, all websites must get an ICP license (
ICP license - Wikipedia) which Auth0.com does not have today.
Furthermore, according to
Private Cloud on AWS Deployment Options, Auth0 Private Cloud does not yet support China region, does it mean Chinese users information on Auth0 will be stored outside of China?
If that is the case, how can we use Auth0 in a way that is compliant with the upcoming PRC Data Security Law coming into effect on 1 Sep 2021?
On June 10, 2021, the National People’s Congress of the People’s Republic of China (PRC) approved the passage of the Data Security Law (DSL), which...
Thanks for your help to clarify in advance!
Welcome to the Auth0 Community!
not currently supported in China, and I have no timeline of when it will be.
Unfortunately, as it is not supported, we can’t give legal advice on how to comply.
I apologize I could not be of more help, and hopefully, this clears things up.
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