Can't Manage Subscription

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1

Hello @support,
This is my first time reaching out like this.
I’m currently unable to manage the subscription for the vendorin tenant. The user that managed it be for is no longer with the company and I need to update the Credit card on file.

2

Hi @noc

Please send us a DM to the @support with the tenant name and the email address that was associated with it as admin and the new one you need to be assigned.

Kind Regards,
Nik

3

Hello Nik!
Apologies for not submitting properly. How do I DM on the platform? I don’t see the New Message Icon to direct message.

4

Hello again @nik.baleca,

Thank you for the assistance. I think I found the right place.