Hi, I’m travellign and when attempting to login using Google using my corp email, Auth0 wants a Recoevry Code (but I never setone up). I had an admin enable access to an alt email and now I’m in. HOWEVER, it says teh plan is FREE, even though I recently uprgaded to Essentials (I have receipt form Auth0). So I can;t get support and ioptiosn are limietd. Please help retsore my main email and please help us get access to the plan we paid for!
Hey there @schneider.jeffv welcome to the community!
Sorry to hear this has happened - Can you please create a DM and tag @support? Please include the tenant and account email in question. We can create a support ticket on your behalf to help get this sorted 
Thanks!
How do I create a Direct Message?
Follow this link and click the “message” button.
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