I've lost access to my paid Auth0 account after switching username/pass -> google single sign

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1

It’s not letting me submit a ticket under this login (says I don’t have permission to) but I have lost access to my production Auth0 account. Instead I am being logged into an empty (free) Auth0 account with my correct email (but wrong Team/tenants)

I submitted a support ticket from another Auth0 account associated but have not heard back.

Please help me… I can message you details

3

Hi @forests22,

Welcome to the Auth0 Community!

I have inspected your accounts and could not find any paid accounts associated with your email address.

I will send you a direct message to get a bit more info, and we can go from there.

Thanks,
Rueben

4

Thank you @rueben.tiow

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