Can't login to Auth0 portal

I have a free plan and since last few days I can’t login. I haven’t changed the password since last successful login. My account is MFA enabled. The password reset email never arrives, checked junk folder as well.
Tenancy is

Hey @pkhasnabis and welcome to our Community!

When you get a chance can you please follow the MFA Reset request steps in our FAQ and our team would be happy to work with you on getting this settled. Thanks!

I have raised the reset request but my problem is not fixed yet.

Good morning @pkhasnabis, it seems that a ticket has been submitted for you in regards to this challenge. Please keep us updated once a resolution has taken place. Thanks!

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