Hello! I can’t access my tenant. When I log in I’m asked to create a new tenant, and can’t access the tenant I’m a member of. Can anyone help?
Hi @dag.stuan
Welcome to the Auth0 Community!
I understand that you are not able to access your tenant and are brought to the tenant creation screen when trying to log in.
Please send a DM ( Direct Message ) to our @support group, forwarding issue at hand and confirming the email address of your Auth0 account as well as the name of the tenant that you should have access to. You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
We can further look into the issue for you and assist over the DM once it comes through. Looking forward to your message!
Have a great one,
Gerald