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#1

Hi,
I forgot my password and did a reset. After updating the password, it’s asking for a 6 digit phone that will be sent to my phone. No SMS got to my phone. I’ve been trying since on Monday. I got 2 SMS with code hours after I tried on Monday but subsequent retrials never worked.

I don’t know if this is the best place to report this but seems like it’s the option available as support is only available to paid subscribers.


#2

Are you still experiencing issues in receiving the SMS code in a timely manner? This may have been caused by temporary delays associated with a specific telecommunications provider as I was not able to reproduce the situation locally.


#3

I’ve tried and it worked.


#4

Glad this got sorted; I’ll close the question to reduce clutter. Thanks for providing a status update.


#5