Cannot login to auth0.com after trying to sing up with the same email

I have accidentally tried to sign up an account with the same e-mail which I already have created a profile with. I was not warned the user already exists. I’ve never finished the registration of the second account but now I cannot access my original profile but I’m navigated to the page where should choose my tenant domain. It seems like my original account has been vanished.

Since I’m using a password manager I’m pretty sure I haven’t mistaken anything concerning the credentials of my first account.

Hey there!

Thanks for reporting that. Let me raise that internally to our engineering team. Can you send me via private message here the email you used to sign up?

Solution

The user was using his social account once and before than email & password combination.