Cannot create tenant – permissions error

Ready to post? :magnifying_glass_tilted_right: First try seHello,
I created a new Auth0 account but I cannot create a tenant.
Every time I try, I get this error message:
“Error! Something happened while trying to create the tenant: You don’t have permissions to access the resource”.

It looks like my account was created without a default tenant, and I don’t have permissions to create a new one.
Can you please help me fix this issue or assign a tenant to my account?

Thank you!arching for your answer.

Hi @jelena.mihalek123, and welcome to the Auth0 Community!

Please allow me some time to investigate, as it seems we have multiple users experiencing this at this time. I tried and successfully created a tenant, so perhaps it only affects requests coming from a region. Please try again after a while, and if possible, let me know if the problem is resolved.

I’ll get back to you!
Teodor.

Hi @jelena.mihalek123 and thank you for your patience!

I have discussed with the team, and the issue has been resolved. You should now be able to create a tenant without an issue.

However, if you still cannot, please let me know so I can investigate further!

Have a great day!
Teodor.