We had a product. Currently, we are supporting 2 kinds: our clients and our partners.
For our clients, we created an application and used Universal Login with our logo and text label with our company name
For our partner, they request us to change the logo and text label with their name and logo. The issue now is: I created new application separately. Change logo, application name. But when the login screen be load, only the application name be changed. And logo still be the same
This issue is not happen before when we use Authentication Profile with Identity + Password. When we change to using Identity First. It always load our logo instead of partner logo
Hi @steve.nguyen and welcome to the Auth0 Community!
The behavior you’re seeing is expected with the Identifier First login flow. On the initial screen, Auth0 displays the tenant-level logo because it doesn’t yet know which specific application the user is trying to access. The most robust and modern way to solve this and provide unique branding for your partners is by using the Auth0 Organizations feature.
Because our partner also re-sale to their clients. So the expectation should be force them to login prompt with correct logo and text. If using organization, seem it require users need to select Organization before continue
I believe that the step to choose an organization can be skipped by specifying the organization when redirecting the user to the login page. You can find more info here.
Hi @teodor.andrei Thanks for your supporting. But I got this issue:
”parameter organization is not allowed for this client", anything wrong with my request?
It looks like the request is correct but the application is not configured properly for the Organizations feature to work. Can you go to Applications - Application - Login Experience tab and select Business Users?
And then you can even select No Prompt from here, for the specific application, so I think that will also solve your use case of not wanting the user to choose.
