Can I use {{ client.client_metadata }} inside custom email templates?

This may be because you have sent the emails from your management dashboard and not directly from one of your Applications. The Client ID used when you Send/“Try” the emails from dashboard is a generic application called “All Applications” that will not show up in the Application list.

“home_url” and “support_url” are the same. They can be configured in your tenant settings under Support URL: https://manage.auth0.com/#/tenant

Hope this helps.

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