[Bug] error when validating email

Hello,
I encounter an issue with the validation email after adding an email/password user.

If the user clicks on the link, the process is successful, but when clicking on the button, it returns an error page, but still validates the email.

It seems that the links are different for the two CTAs, maybe the button one is broken?

thanks

image

Hi @gdallava,

Welcome to the Auth0 Community!

I understand you encountered an issue with the verification email template, specifically with clicking the verify button, resulting in an error page.

I have just tested this on my end and could not reproduce the same issue. In my tests, I sent a verification email and clicked on the verify button. The result was a success page. See below:

When I tried to verify my email address again by clicking the link or the button, I would get an error page. See below:

Considering that, I suspect the link was already used, causing the error page you encountered when you clicked the button the second time.

Could you please confirm if this is what you tried?

Thanks,
Rueben