Billed after tenant was fully deleted

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1

Hello.

I deleted my tenant and my account last month (April). But I have been charged and billed for May 1 to Jun 1 usage, B2C Essentials. Wtf… I tried to contact sales but no answer. And as my account for that tenant has been deleted, I can’t create any support ticket. What can I do?

3

Hi @jlannoy

Welcome back to the Auth0 Community!

Can you send us a DM to the @support group with the tenant name(if you still remember it) and the email address that was associated with it?

Kind Regards,
Nik