I faced an issue during my Auth0 Certified Developer exam on January 31.
In Part 2, I was asked to create a new Auth0 tenant using email and password. However, during signup, instead of setting a password, it asked for a 6-digit verification code sent to the email. I didn’t have access to that inbox during the exam, so I couldn’t create the tenant and the proctor paused my exam.
I’ve now received a retake voucher, but when I try to create a tenant normally from the Auth0 website, it still asks for a 6-digit code instead of password signup.
Is this the new default behavior? Will this affect the hands-on exam again?
How can I create a tenant using email and password only for the exam?
We are grateful that you have reported the aspect to our end, please allow me some time to research on this matter and I will update you with any information I find.
Returning with an update, I can confirm that there has been a change and MFA is now required instead of Email/Password. This will be or has already been implemented within the certification program to accommodate for the change, however I cannot 100% confirm if this has hit production or not at this point. We are sorry that you were caught in the middle of this product change and hopefully it will not affect your ability to take the exam any further.
As this is a new login flow, the exam will be change around it and should allow you in some fashion to go through with the verification process and complete the requirements.
If it is possible for you, I can recommend postponing the exam for another week or so, as to not be met with the same issue.
I wish you the best of luck during your exam and please do not hesitate to reach out to us for any other issues or concerns.