Thanks for the reply Jeremy, I may be misunderstanding you but I don’t require a verification email to be sent, the issue is that using the url in the password change response:
https://My_Domain.auth0.com/lo/reset?ticket=[ticket]
Does not trigger my “Verify user email with password reset” rule which is unchanged from the default rule supplied by auth0. I am not using the verify email endpoint anymore as, for my set up, it makes more sense to reset the password and verify email in one go, as all user sign-ups are done within our company.