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Auth0.com Domain Flagged as Virus in Avast

Hello,

When my users go to the authentication page they are being warned that prestigesprinklers.auth0.com is infected with a virus and all subsequent network connections are rejected.

Turning off avast allows things to work fine and I have not had issues with other virus scanners.

What could be wrong and how can I fix it?

Hey there @Ljkbrost!

I think you can whitelist the auth0 domain in Avast.

Here’s the reference doc to it:

Let me know if you have nay other questions down the road!

That would be a solution if it was only happening to myself. It’s happening to a bunch of people and it says they the 0auth.com IP address is blacklisted.

Any other ideas?

Hi @Ljkbrost, let me look to see how we can move forward in a more wide spread approach. I will respond back with that I can find. Thanks!

It looks the the problem has gone away. From what I could tell, the IP address is no longer blacklisted.

Thank you to whomever got it delisted!

2 Likes

Sounds great, please let us know if you run into any further issues with this. I will be sure to keep this topic open for two weeks just in case :+1:

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