Auth0 Admin User is Not Deleted

Problem statement

A user was created in the Auth0 Management Dashboard, but their account was deleted from the tenants due to a long absence. When this account was provisioned again, the user could log in with their credentials and previously configured two-factor authentication (2FA), indicating the user was never deleted but only not visible in the dashboard. Is this expected?


This is expected behavior. In Auth0, tenant admins are provisioned on a separate tenant managed by Auth0. Our customers do not have access to this special tenant. When a user is added to a tenant for the first time, they are created to it.

Removing the admin from a customer tenant does not delete the user from this Auth0-managed tenant. Hence, when the same user is re-invited, they are not recreated, and their authentication credentials, including their 2FA are still valid.