Are email workflows such as email verification, password resets and welcome messages free for free users of Auth0?

I am very confused, on the pricing, it says that email workflows are not free, but from my dashboard, I can connect my own email provider, and send test emails. So I want to know, are email workflows like verification, password resets and welcome messages free?

Hi @forwardapp,

I can look into that for you. I will reach out to our team and report back with more info. Thanks!

Also confused on this. The pricing grid is not clear in this matter. We’re a very small startup and only need this for about 50 users right now. The standard emails are useful if under the free plan.

Ahh, think I found the answer. “A paid subscription plan is required for email customization.” So presuming free to use if there are no customizations. Reference here Customize Emails

Actually, would love it if the trial could be disabled to get a sense of what can be done without different feature tiers.

Hi @dendrascience,

Yes, you are correct that email customizations require a paid subscription. I can confirm that.

Thanks for the feedback on the free trial. Feel free to add a feature request here: Feedback.