Good day All
Just set up a basic Web App w/OIDC. All working fine…Except the Application Logo…It does not show up. I’ve waited the 30 seconds. I’ve tried w/an image on the exact server doing the OIDC and one hosted on the cloud, just to see if any difference. Is the 150 x 150 pixels a hard requirement? I tried with 300x150. Just looking for some guidance/thoughts here.
Hi @modulusmath ,
Welcome to the Auth0 Community!
If I understand correctly, your customized Application Logo is not reflected on the page.
Is the 150 x 150 pixels a hard requirement? I tried with 300x150. Just looking for some guidance/thoughts here.
I usually see square-sized Application logo. 150x150px is the recommended dimension, not the hard requirement as far as I know.
To investigate this observation further, could you please DM me the HAR file, the link to the logo (if it is a URL) and the screenshot?
What happens if you try with a 150x150px logo?
And is the location of the logo correct?
I am trying to understand if this is due to the logo dimensions or something else. Thank you!
I’ve DM’ed you the details.
Hi @modulusmath ,
Thank you for the updates.
As described in this article, the Application Logo appears in several places, including the list of applications in the Dashboard and customized consent forms.
I tested your Logo URL and it’s reflected in the list of applications in the Dashboard.
Do you use the New Universal Login experience to customize the logo
? This requires an additional step of configuring a custom domain.
If you want to use the Custom Logo for all the Applications in your tenant, please add your logo URL to the dashboard settings → General → Logo URL. I tested this on my end, and it works.
Hope this helps!
Aha! I did not know it needed to be in more than 1 place.
Yes, once I put the logo under Company Logo for Universal Login I can see it now.
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