Good day All
Just set up a basic Web App w/OIDC. All working fine…Except the Application Logo…It does not show up. I’ve waited the 30 seconds. I’ve tried w/an image on the exact server doing the OIDC and one hosted on the cloud, just to see if any difference. Is the 150 x 150 pixels a hard requirement? I tried with 300x150. Just looking for some guidance/thoughts here.
Thanks
Hi @modulusmath ,
Welcome to the Auth0 Community!
If I understand correctly, your customized Application Logo is not reflected on the page.
Is the 150 x 150 pixels a hard requirement? I tried with 300x150. Just looking for some guidance/thoughts here.
I usually see square-sized Application logo. 150x150px is the recommended dimension, not the hard requirement as far as I know.
To investigate this observation further, could you please DM me the HAR file, the link to the logo (if it is a URL) and the screenshot?
What happens if you try with a 150x150px logo?
And is the location of the logo correct?
I am trying to understand if this is due to the logo dimensions or something else. Thank you!
Thanks Lihua
I’ve DM’ed you the details.
John
Hi @modulusmath ,
Thank you for the updates.
As described in this article, the Application Logo appears in several places, including the list of applications in the Dashboard and customized consent forms.
I tested your Logo URL and it’s reflected in the list of applications in the Dashboard.
If you want to use the Custom Logo for all the Applications in your tenant, please add your logo URL to the dashboard settings → General → Logo URL. I tested this on my end, and it works.
Aha! I did not know it needed to be in more than 1 place.
Yes, once I put the logo under Company Logo for Universal Login I can see it now.
Thanks Lihua!
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