Allow multiple custom domains for multitenant applications

+1 We absolutely need this to effectively white label.

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+1 we need this as well

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@konrad.sopala
+1 We all need this.

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Try to upvote this topic more. Ask people in the office or everyone around you to give the thread vote. Maybe it is not high priority enough or maybe they ignore this on purpose. Because this feature would be workaround for having multiple tenants. And having multiple tenants is quite expensive and bringing them a lot of money

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Its me guys who has created this topic originally. I have been with Auth0 for the last 5 years, built many apps which uses Auth0 and running acceoss 7 countries and was an advocate for using Auth0.
Unfortunately none of the things i have been asking has been done and recently I have started a PoC to move to Azure B2C.

Azure B2C is freaking complicated, but you get 50k free users, you get MFA pay as you go and you get 5000 custom domains by using fromt door service.

Another thing - users hates universal experience when you have to take them out of the native experience.

Also over the tine Firebase Auth has made unbelievable progress on things you can do.

In short - when i am building simple to medium applications - i use Firebase Auth as it gives almost all auth0 features i was using before for free plus still provids nice native experience in mobile apps.

When i need to build sometging multi tenant, complicated, sso saml all those things- Azure B2C.

Anyone moved the same way?

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@nick.savenko I see. I now starting to think that Auth0 wasn’t the optimal choice for us either. I personally love Firebase. But since we are on AWS, I wasn’t allowed to use it. And Auth0 was the preferred solution. I worked with auth0 a long time ago and I was happy back then because it was a simple project. When you need something complex or custom Auth0 just is not the best option. Since they were bought by Octa, they ask for insane money for Enterprise. And to push clients to enterprise just for the custom domain is in my opinion cash grab and they try to milk it as much as possible.

There are also some basic features missing like inviting users to auth0 without organization. We had to use our emailer service to do this since auth0 only can generate a reset password link, which can be used this way. Unfortunately, as a developer, you expect these things to work well. And you can check every small part of the requirements to work.

To sum it up. Auth0 is expensive to run, expensive to implement for complex solutions, has bad developer experience, and has missing or unfinished features so a lot of workarounds are needed for complex solutions.

I would recommend anyone who considering implementing auth0 to do proper deep research for every requirement and also consider alternatives like Firebase. Also it seems that Auth0 is not a good fit for smaller projects, since their pricing is not that competitive

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Greetings. I also need multiple custom domains.

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Hey, community. I tried to get some resolution to this via direct channels with auth0. Sales seems to ignore me, but the development team gave me some resolution. The product team still has this feature in the backlog, but they couldn’t give me more info. So if we want this feature we need to be seen more. If you can upvote the ticket and write to sales it will help a lot

We are in the middle of a domain name migration for our site. Per your documentation, the only way to accomplish this is to…

  1. Remove your current domain (thus invalidating all of your Enterprise SSO connections who currently configure your login endpoint via said custom domain)
  2. Add a new domain (thus encountering hard downtime for said Enterprise SSO connections, while you go through the validation process of said new custom domain)
  3. Update all usage of existing domain with new one (thus requiring all of our Enterprise SSO clients to perform an orchestrated update of THEIR SSO configurations…)
  4. Something went wrong? You are down? Oh well, good luck (this confirming that with this approach, there is no ability to blue-green migrate from one custom domain to another, and given the need to first DESTROY your existing custom domain configuration, you loose any ability to roll back the changes in the event of an issue in the deployment of said new domain… best case scenario, you are able to re-validate the original custom domain and get back online).

@konrad.sopala - This is a badly needed feature, especially for enterprise Auth0 customers who utilize enterprise SSO configurations… and is one that has been requested by the community for over 2 years - any updates on the completion of this feature?

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Hello Auth0.

Again it is another 2 weeks without any response. Could you give us at least a simple answer? You possibly keep this ticket in backlog with low priority. But still, you should communicate better with the community. This task is a big deal breaker and you lose customers on it. Especially when due to the lack of communication from your side people start to suggest alternatives or migrate completely from your solution.

I mean you have a good product and a big community so don’t let us down, please. For example for us. It is literally the difference if we can use your solution for thousands or 10 thousands of users or maybe even more. Just because of this problem, we have to support two authentication methods. And maybe even in the future, we would need to bring a third one to replace your solution who knows. We understand the problem with custom domains is quite complex, but at least give us something

This would be a very useful feature to have.

We’re building a multi-tenant application with Auth0. And we’re utilizing Auth0 Organizations functionality as proposed in the official documentation. However, without the ability to use multiple custom domains, multi-tenant functionality looks incomplete. So, big +1 from my side

Hey all,

Thank you for all your feedback and voting on this feature.

We recently had a Product Roadmap update, and there has now been an item added to the Roadmap :tada: :

Support Multiple Custom Domains per tenant - Target release in Q3 2024 (Aug-Oct). (Please note that the target dates may be subject to change). We do not have any further details at this time.

Although the release date is quite far out, it is great to see that our product team has added this feature to the future plans. Thanks again for all the feedback that helped get this feature on the roadmap.

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Thank you for listening the community :pray:

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@nathan.jenkins with this new multiple custom domains support, will we have the ability to set branding by custom domain in Universal Login?

Hi @Seanl ,
On our roadmap is also a feature for that could help - Support multiple branding themes per tenant currently has the same target of Q3 2024.

The current description mentions about the ability to create more than one customized login experience within a single tenant which can be catered towards different applications or Organizations. Although currently no mention for branding by each custom domain. We may have more details in the future or you can look to raise an additional feedback post for this specific use case, thanks!

Hi all! My name is Carolyn, and I’m the research ops specialist for the Auth0 research team. We are recruiting for a study that requires your feedback on how your company handles and manages branding needs to provide multiple login experiences.

We’re conducting 45-minute interviews. These sessions will be conducted via our user research platform Great Question , and they will be recorded for internal purposes only. As a token of appreciation for your time and feedback, we’re offering a $60 incentive.

If you’re interested, please complete the screener to see if you are eligible to participate here. Feel free to follow up with me if you have any questions!

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Hi Oleh! My name is Carolyn, and I’m the research ops specialist for the Auth0 research team. We are recruiting for a study that requires your feedback on how your company handles and manages branding needs to provide multiple login experiences. My team thinks you would be a great candidate for the study.

We’re conducting 45-minute interviews with a $60 incentive through our tool GreatQuestion. If you’re interested, please complete the screener to see if you are eligible to participate here. We will reach out to you within 48 hours to schedule an interview. Feel free to follow up with me if you have any questions!

Hi Vaclav! My name is Carolyn, and I’m the research ops specialist for the Auth0 research team. We are recruiting for a study that requires your feedback on how your company handles and manages branding needs to provide multiple login experiences. My team thinks you would be a great candidate for the study.

We’re conducting 45-minute interviews with a $60 incentive through our tool GreatQuestion. If you’re interested, please complete the screener to see if you are eligible to participate here. We will reach out to you within 48 hours to schedule an interview. Feel free to follow up with me if you have any questions!