Overview
This article addresses an issue where the Auth0 Active Directory (AD) Connector restarts when processing a high volume of requests. When this occurs, the following error is returned:
Not In This Node
Applies To
- Auth0 AD Connector
Cause
A firewall may be terminating the AD connection. This interruption causes the Auth0 AD Connector to restart. This behavior may be difficult to identify if the firewall only responds to failed connections.
Solution
Adjust firewall configurations to permit the AD connection to remain open. This prevents the firewall from terminating the connection and causing the Auth0 AD Connector to restart.