Active Directory Connector is Restarting Under Load

Last Updated: Sep 4, 2024

Overview

There seems to be an issue where the Auth0 AD Connector appears to be restarting under load. This occurred under a load test. It appears that this happens after hitting the connector with a burst of around 70 requests per second. For a time after that, the connector appears to restart, resulting in error:

Not In This Node

Applies To

  • Auth0 AD Connector

Cause

There might be a firewall up that is responding only to failed responses. For this reason, it can be very hard to tell exactly what is going on. The firewall would kill the AD connection, causing the AD Connectors to restart.

Solution

To solve this problem, consider addressing the firewall settings by adjusting the firewall configurations to permit the AD connection to remain open. This adjustment should help prevent the unnecessary restart of the AD Connectors due to the firewall’s response behavior.