2 accounts, same setting, 1 has error

I currently have two accounts with Auth0. One of these accounts, associated with my Google credentials, successfully uses social login. However, the other account encounters an error during the callback for VerifyIDToken. Specifically, I consistently receive the following error message:

“Failed to verify signature: fetching keys OIDC: failed to decode keys: got Content-Type = application/json, but could not unmarshal as JSON: go-jose/go-jose: failed to unmarshal x5c field: x509: malformed serial number.”

Could you please advise on the steps I should take to resolve this issue? Your assistance would be greatly appreciated.

correction, both accounts are using the same google credential, and I’ve checked the settings, the app on both account and account settings are exactly the same.