Why is change password endpoint in management API not responding

Hi there,

I am trying to implement password reset in my site, and tried using the management API to kick off the password reset process. The code looks like the following, but the await statement never returns, like it got stuck. No errors, no results.

        ManagementApiClient client = new ManagementApiClient(token.accessToken, ConfigurationManager.AppSettings["auth0:BaseUrl"]);
        var result = await client.Tickets.CreatePasswordChangeTicketAsync(new PasswordChangeTicketRequest { UserId = id });

could someone point me to the right direction please?

thanks a lot

Hey @paul.li!

As it has been more than a few months since this topic was opened and there has been no reply or further information provided from the community as to the existence of the issue we would like to check if you are still facing the described challenge?

We are more than happy to assist in any way! If the issue is still out there please let us know so we can create a new thread for better visibility, otherwise we’ll close this one in week’s time.

Thank you!

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