White blank Screen on redirection + password reset link not received

Hi Auth0 Community,

I’am reaching you today because we are facing to 2 problems that existe on our system with Auth0.

  1. We had a blank white page after entering an emails and a password while creating an account. Nothing happened after that and we needed to enter another email to create a new account because impossible to connect with the email and password set in previous step.
  2. Many users did not receive a reset password link in their mail box, and it is very complicated to them to continue independently.

We have not been able to define the reason of those issus, that’s why we need your help.

Thank you for your answers.
Best regards,