Viewing User Log History in Dashboard Results in “Error trying to fetch this log entry”

Knowledge Articles
1

Overview

With a Viewer - Users tenant member role, attempting to view a log from the Log History tab for a user will return the error:

Error trying to fetch this log entry.

Applies To

  • Dashboard Role
  • User History Logs

Cause

The log entry needs to have an “Action Details” for the error to occur.

There is a request to http://manage.auth0.com/api/actions/executions/*** that gets a 403 Forbidden response.

{

    "statusCode": 403,

    "error": "Forbidden",

    "message": "Insufficient scope, expected any of: read:actions",

    "errorCode": "insufficient_scope"

}

Solution

Our engineering team has a backlog item to address this bug.