Overview
This article describes limitations related to viewing a large number of logs (for example, 100,000+ logs) in the Auth0 Dashboard when the logs are within the retention period.
Applies To
- Tenant Logs
- Auth0 Dashboard
- Log Streams
- Management API
Solution
The tenant logs will not be lost on the backend within the log retention period; however, log retrievals on the Auth0 dashboard may face performance issues if the number of tenant logs significantly increases. There may also be a paging limit that prevents paging beyond 1000 logs for the same query. To get around this, query by date ranges for the most efficient way to search.
For example: date:['2024-12-04' TO '2024-12-04T01:00'] would return results for a one-hour block
In case of a large number of tenant logs, it is recommended to use Log Streams to stream out logs and keep them for as long as required. Neither the dashboard nor the Management API’s Search log events are the most efficient way to get logs in such a case.