Using organization.display_name in email template

[olga.brukman]

Hi,
I need to use organization.display_name common variable in an email template topic and in the body of an email template. For example, the email subject should be “Welcome to {{ organization.display_name }}!” and the message body should mention the organization name. However, it simply does not work. I get an email with the subject “Welcome to !” (just a space instead of the organization name), and again space instead of the organization name in the message body.
I’ve tried using {{ app.name }} in the email subject - works fine. Please clarify how to make it work.

[dawid.matuszczyk]

Hi @olga.brukman

Welcome to the Auth0 Community!

Thank you for your patience in terms of the response.

I’ve checked the docs about template variables and including organization.display_name. Your user has to log in via Organization.

You can find more details about template variables here

I hope it will help you.

Thanks, and have a great day!
Dawid