Users export file corrupted

Hi,

I am using the management API to download a list of all users as described by the documentation. This was working correctly until just today. Now whenever I receive the location using my job id and get the extracted file : ‘tenant.csv.gz’ trying to open this file I get the error message:
‘unable to expand filename into downloads, Error 79, inappropriate file type or format’

Hi @hhaq ,

Welcome to the Auth0 Community!

Since this has been working fine until today, it might be related to the size of the export file. Do you see the same error if adding the limit in the body script? And how big is the .gz file?
"limit": 20,

When unzipping the file, we recommend using the terminal command.
gunzip tenant.cs.gz

And can you open the export file created by the user import/export extension without error?

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