I’m having this same issue. I’m trying to use the Auth0 User Import/Export Extension to experiment with importing users from our database. I keep getting back “Oh snap! You got an error! An error occured while uploading the file: Bad Request”.
The problem I’m having is that there is no additional information I can use to debug the issue. Was my input file malformed? Is the service misconfigured? etc. I am able to successfully export users using the extension, so it doesn’t seem to be a problem with the extension’s connection to my tenant.
I managed to use the Management API explorer to test the import via the API, and it returned a better error “Connection is not enabled”.
I did not have any applications enabled for my username & password database connection, because we are using Organizations. After I enabled at least one application for the username & password database connection, I was able to complete the import.
@dva
Thanks, that was helpful!
it really sucks though that the import doesn’t provide clear error messages. it also sucks that no one from the auth0 team responded here!