User Export/Import into email connection

[JanC]

Hi,
I’m trying to use the user import export extension to basically export user from one tenant and import them to another one.

My users are in the email connection and I can export them correctly. The problem is that during the import, the plugin allows to select only the Password database as destination.

Is that a known limitation of the Import/Export extension?

cheers
Jan

[JanC]

I have just tried using the management API
and I get the error

{"statusCode":400,"error":"Bad Request","message":"Connection must be a database connection","errorCode":"operation_not_supported"}%

That’s a bummer

Why are there so many limitations with the email connections?

[john.gateley]

Hi @JanC

Yes, that is a known limitation. You can use the management API to create those users (they will have a different Auth0 user ID from the exported one).

Be warned: if the users you are exporting are linked, that information gets lost on import.

John

[JanC]

Hi @john.gateley
Yeah that’s what I started to implement.

What do you mean by “linked users”?

My users are rather basic: email, name and one user_metadata. The internal auth0 id does not matter to me so I believe the management api should work

Thanks

[john.gateley]

When you use account linking to link two users, like a Social user and a username/password user.

John

[JanC]

ok, that’s not needed in my case.Thanks!