We have tenants for all our environments. A senior dev created a prod tenant and didn’t invite anyone else as an admin. They left the organization. Their email address is an alias of mine but I do not receive any email when initiating a password reset for their user. We need to cancel the account.

User that created tenant has left company - locked out of account

nik.baleca May 27, 2025, 7:31pm 3

Welcome to the Auth0 Community!

Please send a DM to the @support group with the tenant name and the email address associated with the account in order to move forward with your request!

Kind Regards,
Nik

1 Like

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User that created tenant has left company - locked out of account

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