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Lost access to tenant account?

tenant
#1

I have had an account with Auth0, since forever. A couple years ago I added a tenant account that has been used as the primary production account for one of the companies I work for. Today when I logged into my main account the option to switch to tenant account is grayed out. Has something changed where I need to access that account differently? Can it be switched back to how it was previously? The account is used daily with multiple productions apps being secured by it, I am hoping this can be resolved without breaking the existing deployments.

#3

Hey there @707eric!

Can you send me your tenant admin email address and tenant name via DM so we can investigate it?

Thank you!

#4

Hey!

Have you had a chance to see my last message?

#5

Hey there!

Friendly ping :slight_smile: Have you had a chance to see my last message?

closed #6