Hi @emily.
It’s really hard to guess what’s going on without more data about this. Things like:
- Do you see this happening for other users using Safari?
- Are these users never able to log in, or idid they succeed after trying again?
- What does the corresponding log entry in the tenant say?
- What application type is it? What SDK are you using?
- Can you capture a .HAR file using Safari’s developer tools, to see what the browser is sending as the user agent?