Auth0 Home Blog Docs

Upgraded wrong tenent



Earlier today we put in an upgrade to go from the free tier to the developer tier, but it appears that it was done on the wrong tenant. Per chat with Jeremy via twitter, he’s advised that I create a post here to get it taken care of.

The tenant that was updated was transpoco, however the one that should have been upgraded is transpoco-auth.

Thanks, hopefully this can be taken care of as we’d like to get this tenant onto a paid plan.



You can find the procedure to process the refund for the incorrect subscription in this link.

It requires you to fill in a ticket explaining the situation so we can process the refund.