Hi,
we’re all of a sudden having problems signing up new users.
We use the Auth0 WordPress plugin with a Custom DB to handle users.
The “Logs” section of Auth0.com says “Failed signup” with the error description Unexpected end of input
.
After some troubleshooting we found that for our Custom DB (named DB-Life-with-Kids
) only have a Login
and Get User
Database Action Scripts, we’re missing the Create
and other scripts, is that normal?
Also, when we try to sign up a new user (for instance using the “Try connection” on Auth0.com for our Custom DB, we just receive a HTTP 500 with the response ‘{“fromSandbox”: true}’.
We can still sign in users via the same Custom DB. The last time we were able to sign up a user was on July 2nd. To my knowledge we haven’t done any changes on the Auth0.com (or WordPress) side for this to stop working.
Please help us get back to being able to sign up new users.