The support video mentions I should send a message to support. However, I don’t see anywhere an option to create a new message. I could only post to a topic.
Could you please help me?
Hi @Hypatia
Welcome to the Auth0 Community!
I have just changed the permissions on your Community account to allow you to send DMs. For resolving your MFA reset, please send the DM to our @support group regarding the issue, confirming the email address of your Auth0 account and the name of the tenant that you are trying to access. You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Please let us know in case you encounter any further issues and we will gladly assist you!
Have a great one,
Gerald