@support I need an MFA reset for my free account as outlined in the support article. However, because my community account is new, I am unable to send a PM and the message box is not visible. Could you please grant me PM permissions or initiate a DM with me?
Hi @htakayama
Welcome to the Auth0 Community!
I understand that you require assisting with a MFA reset for your Auth0 account.
I have just elevated your permissions to be able to send a DM ( Direct Message ) to our @support group, forwarding all the information provided and confirming the email address of your Auth0 account and the name of the tenant you are trying to access. You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Looking forward to your DM!
Have a great one,
Gerald