Unable to save settings for "SAML2 Web App" addon _

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1

Hello,

I’m following this guide, but I’m unable to save settings for the saml2 addon for my application. When I click save, I get the following error message:

Error! Unexpected failure trying to update addon, try again later.

If I close and re-open the settings pane, my values are not saved.

This has been going on for a couple days now.

Any ideas? Thanks!!

Screenshot

2

Hi @elliott,

Are you seeing any errors in your logs related to this?

I can’t find previous instances, so we may have to dig deeper. If you also want to DM me your tenant name that would be helpful.

Thanks,
Dan

4

Hi Dan,

Thanks for the response! I’m not seeing anything suspect in the logs. I’ll DM you.

6

Found the issue. I had copy/pasted the JSON string template from the guide (linked in the OP), and there was some issue with the " characters. Once I replaced them all I was able to save the settings.