Unable to Configure True Passwordless (Email OTP + SMS OTP) Without Password-Based Login

Hi @nitins9868,

Welcome back to the Auth0 Community!

Email and password connections, as well as Passwordless connections, are both treated as database connections. The Universal Login Experience, by default, will display only one at a time. It requires a specific configuration of your Authentication Profile and Application Parameters. The behavior you’re seeing—where enabling a database connection forces a password field—is expected because the New Universal Login currently prioritizes the email password connection for “Identifier First” flows unless specifically instructed otherwise.

To answer your questions:

1.No, a Database connection is not mandatory for a passwordless connection screen by design. You can disable your Database connection if you do not wish to use it.

3.The official recommended approach would be to tell Auth0 what connection to use for login. You can check the following community post:

If you have any further questions, please don’t hesitate to reach out.

Have a good one,
Vlad

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