Unable to Access Existing Auth0 Dashboard — Private Messaging Unavailable

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1

Hello @support,

I’m unable to access my existing Auth0 tenant Dashboard.

After authentication, I am repeatedly redirected to the login page. Browser Network logs show error=access_denied, indicating an organization membership issue.

I also cannot initiate a private message because the messaging option is unavailable on my Community account.

Could an Auth0 Community Engineer please initiate a private message with me so I can provide my tenant details and request administrator access recovery?

Thank you.

3

Hi @junye.goh97

Welcome to the Auth0 Community!

You should be able to send us a DM now. Please include the name of the tenant and email address associated with your Auth0 account.

Kind Regards,
Nik