Trying to create a new user but seeing Error!Sandbox Error: App 'All Applications' cannot be used for user registration

Help
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1

Hi,

I’m trying to manually add a username-password user in my database connection and I keep getting this error: “Error!Sandbox Error: App ‘All Applications’ cannot be used for user registration.” Can you help me understand what’s going on here.

Thanks

3

Hey there!

Where exactly are you trying to manually add that user? Is the error still showing for you?

4

Hi I have this same problem - in the trial period I could enter any email address domain as a new user but now when I try to “create user” it says

Error!Sandbox Error: Error Code: 003. Unapproved domain signup attempted

5

Hi - I tried added the user in the user management → Users page with +Create User. The error message is “Error!Sandbox Error: Error Code: 003. Unapproved domain signup attempted” - this worked fine in the trial and now that we have paid it has stopped?

6

Same here. Is there any update on what is happening here?

7

Ignore my issue – it was where I had been testing Pre User Registration flows and had left a default domain in there! :man_facepalming: