The OAuth client was deleted

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Issue Summary

  • Expected: Not able to google sign in into my tenant
  • Actual: Getting this error when I choose google sign in option - The OAuth client was deleted.

Error / Debug Info

The OAuth client was deleted.
If you are a developer of this app, see [error details].
Error 401: deleted_client

Additional info:
Locked out of my production account because of this issue

9 Likes
2

Same here. None of our team members are able to login into Auth0 at all via Google SSO.

4 Likes
3

Happen to me too. Unable to access dashboard at all.

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4

Same cannot get in… had to create a new account to comment here. Please can we have an ETA for when this will be fixed?

Unable to administer our production account and have customers waiting.

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5

Auth0, please help us, according to Google, you’ve deleted your app or service:

If you get an error that starts with “401,” that usually means the developer didn’t properly register their app with Google.
To help protect your account, before a third-party developer can use Sign in with Google or request access to some of your data, Google asks them to register their apps. We don’t share your info with the developer until they register with us.
Some of the error messages you might get include:

  • 401 invalid_client: Either the app doesn’t match the info on its registration or the developers haven’t given Google all the required info.
  • 401 deleted_client: The app or service isn’t registered with Google anymore.
  • 401 disabled_client: The app is blocked.

What can you do about this error?
Only the third-party developer can fix this issue. To report the error, contact the developer directly.

3 Likes
6

Same issue here, we’re unable to access the dashboard.

2 Likes
7

Same here. Im trying to login to dashboard with my admin username with google → Access blocked: authorisation error: The OAuth client was deleted.

Otherwise my tenant works, normal user logins are ok but I cannot access my dashboard. Also tried to reset my password but the reset email was never received. Is this something happening on Auth0 side or I messed up something?

1 Like
8

Same issue here, have team members that can’t log in via Google SSO. Any updates from Auth0 team?

1 Like
9

Same, google login is busted with a client deleted error.

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10

This is getting frustrating. Next time I will think twice before trusting a 3rd party cloud provider such as Auth0 to handle all your users.. Gladly we used self managed Keycloak in our recent project.

2 Likes
11

Further compounding the issue, I am unable to login to open a support ticket.

1 Like
12

This issue is not reflected in auth0 status page too.. Seems like this is not detected by the team yet.

2 Likes
13

A reply from the Auth0 team in [this](https://community.auth0.com/t/not-able-to-log-in-to-auth0-dashboard/185625) thread:

1 Like
14

This is blocking us from emitting credentials to customers in production. Please fix asap.

1 Like
15

Hi there, and I’m sorry for the late response to this thread!

Our Engineering team has identified and isolated the root cause of this issue. We are working urgently on mitigation actions to address this and we will post further updates here in approximately 15 minutes our efforts progress.

Dawid

2 Likes
16

Update:

Our mitigation actions are now underway and it will take several minutes for these actions to complete. We will confirm here with additional updates in approximately 15 minutes.

3 Likes
17

Hi There!

Our engineering team has applied the fix and is actively monitoring the system.

Thanks
Dawid

1 Like