The OAuth client was deleted. Error 401: deleted_client

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1

The OAuth client was deleted.

If you are a developer of this app, see error details.

Error 401: deleted_client

The above is what I get now when trying to log into NYX.com with Google.

Can this be fixed please?

Thank you

3

Hi @susanmstewart

Welcome to the Auth0 Community!

I understand that you are receiving a Error 401: deleted_client when trying to login via Google Social Login.

This error occurs because the OAuth application credentials that Auth0 uses to facilitate Google sign-in have been deleted or are no longer available in your Auth0 tenant. Currently there is no mention of any related outage on our Auth0 Status page.

Root Cause: The OAuth client associated with your Google social connection in Auth0 has been removed. This can happen if the client was manually deleted from the Auth0 dashboard, or in rare cases, if Auth0 infrastructure experienced an issue.

Recommended fix: Please follow these steps to restore access:

  1. Log in to your Auth0 Dashboard at https://manage.auth0.com using your Auth0 credentials (not Google sign-in, as that is currently broken);

  2. Navigate to Authentication → Social → Google to access your Google social connection settings;

  3. Verify the connection status. If the connection shows as deleted or misconfigured, you will need to reconfigure it;

  4. Reconfigure the Google connection by providing your Google OAuth credentials (Client ID and Client Secret from your Google Cloud Console). If you do not have these credentials, create a new OAuth 2.0 application in your Google Cloud Console and copy the credentials into Auth0;

  5. Save the connection and test the Google sign-in flow by clicking the “Try” button in the Auth0 dashboard;

  6. Clear your browser cache and cookies for NYX.com, then attempt to log in again using Google;

Hope the above steps have helped you solve the issue!

Have a great one,
Gerald