Auth0 Home Blog Docs

Socket hang up while login using LinkedIn



Hi Sir,
I am getting socket hang up error while login using LinkedIn, I looked for solution but didn’t found the cause here is the log I am getting

  "date": "2017-09-05T20:39:06.866Z",
  "type": "f",
  "description": "Error: socket hang up",
  "connection": "linkedin",
  "connection_id": *****************",
  "client_id": "**************",
  "client_name": "******",
  "ip": "***************",
  "user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36",
  "details": {
    "body": {},
    "qs": {
      "code": "*********",
      "state": ""
    "connection": "linkedin",
    "error": {
      "message": "Error: socket hang up",
      "oauthError": "invalid_request",
      "type": "request-error"
  "strategy": "linkedin",
  "strategy_type": "social",
  "log_id": ""


According to ( there were some reports of issues with LinkedIn authentication including OAuth-based transactions (see the comments). Most of the reports were raised yesterday and I noticed that your log entry is also from yesterday so it seems related. If you observe the issue continually you may also consider contacting LinkedIn as I know we received similar reports and the situation could either not be reproduced or reproduced intermittently without finding any data that indicated the issues was on the side of the requester (in this case the Auth0 tenant).