Shopify B2B logout redirection

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1

I’m new to the platform and set up integration between our Shopify store and the Auth0 platform for authentication. However, I’m having issues when logging out of a B2B account from Shopify. The B2B logout code is handled by Shopify and hardcoded without a “ReturnTo” command, meaning the page hangs in Auth0 after logging out.

I want to be able to redirect customers to a homepage after logging out, but I can’t find a way to do this from within Auth0.

Can anyone help or suggest anything to try?

3

Hi @oliverhartley,

Welcome to the Auth0 Community!

The behavior you’re seeing is expected when the /v2/logout endpoint is called without a returnTo parameter. To resolve this issue, you must configure a default logout URL in your Tenant Settings. You do this at the Tenant level, not the Application level.

  1. Navigate to your Auth0 Dashboard.
  2. On the left-hand menu, go to Settings (this is the general Tenant Settings, not a specific application).
  3. In the “Tenant Settings” page, find the Allowed Logout URLs field.
  4. Enter your Shopify store’s homepage (e.g., https://your-store-homepage.com) into this field.
  5. Scroll down and click Save.

When a logout request hits Auth0 without a returnTo parameter, Auth0 will now check this tenant-level list. It will automatically redirect the user to the first URL it finds in this list, as stated in the documentation

You can read more about B2B Logout here:

And about redirecting the users over here:

If you have any further questions, please don’t hesitate to reach out.

Have a good one,

Vlad

4

Thanks for the feedback. Not sure if I’m missing something here, but I’d actually already tried this. I added the website’s homepage to the Allowed Logout URL at the tenant level, but I’m still having trouble with this. Just hangs on the logout completed screen

5

Hi @oliverhartley,

Does the logout request contain the client_id parameter?

Have a good one,
Vlad