I have a dev portal (still on free tier) that I use to develop my webapp. Suddenly (one hour ago), when I tried to login to the dashboard, I get a “Welcome to Auth0” page, that asks me to reconfigure my tenant dev domain, and press on “create account” - without ability to get over it. I want to get back to my dashboard that I already started to develop - but without any success. I can’t continue working on it. I tried to login from different browsers including incognito - but no difference. Please advise asap as it’s a road blocker.
My tenants are experiencing the same issue! It looks like the account were wiped out. When I tried to login, the dashboard redirect me to a sign up page.
Hello everyone and welcome to the Auth0 Community!
We are sorry for the inconvenience this has caused, but we are currently investigating an incident that impacted our services in the us-5 region. Our team is actively working to mitigate the issue. We will provide updates as we gather more information.
In the meantime I would recommend checking out our status page for updates on the matter!
I’m writing to confirm that the recent incident has been fully resolved.
Our engineering team has implemented the fix and is now actively monitoring all systems and logs to ensure continued stability and performance.
Thanks for this. Please note that for future reference, there was no indication of the problem in the official system status page. I checked it before reporting on the problem. The indication on the status page was added later.. In any case it’s resolved now, but might be good for future cases, to update the status in real time.