Set email reply-to address to support email

Feature: Set reply-to address on transactional emails to support email.

Description: We would prefer to send Auth0 emails from a subdomain. But if we send from info@t.domain.com, replies go to info@t.domain.com.

We would prefer to send from login@t.domain.com, reply-to our support email.

An example of a large platform that already does this automatically is Stripe. Upon configuring custom domain b.domain.com, emails are from receipts@b.domain.com, reply-to our support email.

Use-case: This would allow us to configure transactional email on a subdomain instead of our primary domain. This is a best practice that helps separate configurations and sender reputations across multiple email systems.

Thanks for providing that feedback. Let’s see who else from the community will be interested in such feature

1 Like

Hey, is the customization of reply-to email available by this point?

Hey there!

Unfortunately not yet

Is there no work-around for setting the reply-to on Auth0 emails? This is kind of a big deal.

Am I just supposed to put the reply email in the body and hope my users hit that instead of the reply button?

We just got out of test mode by configuring our production email system. We changed the sender to the reply-to we were after. It works for us for now. There really should be different send/reply address options.

1 Like

Relaying that to our product team!