Set email reply-to address to support email

Feedback
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1

Feature: Set reply-to address on transactional emails to support email.

Description: We would prefer to send Auth0 emails from a subdomain. But if we send from info@t.domain.com, replies go to info@t.domain.com.

We would prefer to send from login@t.domain.com, reply-to our support email.

An example of a large platform that already does this automatically is Stripe. Upon configuring custom domain b.domain.com, emails are from receipts@b.domain.com, reply-to our support email.

Use-case: This would allow us to configure transactional email on a subdomain instead of our primary domain. This is a best practice that helps separate configurations and sender reputations across multiple email systems.

2

Thanks for providing that feedback. Let’s see who else from the community will be interested in such feature

1 Like
3

Hey, is the customization of reply-to email available by this point?

4

Hey there!

Unfortunately not yet

5

Is there no work-around for setting the reply-to on Auth0 emails? This is kind of a big deal.

Am I just supposed to put the reply email in the body and hope my users hit that instead of the reply button?

6

We just got out of test mode by configuring our production email system. We changed the sender to the reply-to we were after. It works for us for now. There really should be different send/reply address options.

1 Like
7

Relaying that to our product team!

8

Agreed. We are sending via our no-reply account but would prefer to send from another and the ability to configure the reply-to somehow.

Any update on this?

9

Hello guys, are any updates on this matter?