Sending PWD Reset Ticket - Scope Issue?

[brokerx]

Why would I get this error code when it’s configured?

[ty.frith]

Hey there @brokerx !

That’s odd! Can you confirm the access token has the create:user_tickets scope when you decode it at jwt.io?

[ty.frith]

Solution here:

Issue creating Reset Password Ticket

Thanks for confirming! It looks like the token shared is from a different authorized app - The sub claim should be the client_id of your brokerx-secure application. Basically, it looks like you just need to use the brokerx-secure credentials to get an access token as opposed to the application with a client_id beginning in WidyZzQpW....