HI I’m getting a 403 “Insufficient scope, expected any of: create:user_tickets” message when making the call to send a reset password. The “create:user_tickets” is toggled ON in the API management screen for the account making the call. Any thoughts on why I’m getting this scope issue if it’s act…

Thanks for confirming! It looks like the token shared is from a different authorized app - The sub claim should be the client_id of your brokerx-secure application. Basically, it looks like you just need to use the brokerx-secure credentials to get an access token as opposed to the application with…

Issue creating Reset Password Ticket

Get Help

brokerx October 10, 2023, 6:59pm 4

Weird, no…it’s not in the token.

1 Like

Topic		Replies	Views
Sending PWD Reset Ticket - Scope Issue? Get Help management-api , tickets	3	1014	October 10, 2023
Error: Insufficient scope, create:user_tickets Get Help management-api , scopes , error	3	8954	March 2, 2018
Missing create:user_tickets scope when using the Auth0 .NET SDK Get Help .net , csharp , management-api	4	3060	April 22, 2022
Authentication token does't have scope Get Help token , api , amagement-api	2	3660	March 2, 2018
How to Reset Password and proceed with the ticket? Get Help reset-password , ticket	5	12591	March 2, 2018

Issue creating Reset Password Ticket

Related topics